If you couldn't fix the issue yourselves and still need help, you can contact email the OneDrive support team. To contact OneDrive for Business support from your PC or Office 365 Support and Recovery Assistant.Ĭonsidering that OneDrive client can come with Microsoft 365 (formerly Office 365), you can try to reinstall Office to have a check. Generally, the Support and Recovery Assistant app can help you identify and fix several issues with OneDrive for work or school sync. Such as disabling Proxy/Firewall temporarily). According to the error message: "Error 0x800701AA: The Cloud operation was not completed before the time-out period expired", it's necessary to check network settings. OneDrive for Business sync problems and Fix OneDrive sync problems(you can try some methods in it as well, For OneDrive( OneDrive for Business) sync issue, we can troubleshoot it according to the official articles: Fix
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